Go Back   Forum Runner Support > Mobile Support > Android OS
Reply
 
Thread Tools Display Modes
  (#1) Old
Braindg
Junior Member
 
Default the remote server sent an unknown response. - 06-07-2012, 06:58 AM

Hi,

Recently upgraded my forums to vbulletin 4.2, I set up forum runner and got this working just fine from my iphone.

However, today i receive a report from a user using latest android os that he is unable to access the forum from the app.

Prior to today he has never used it, i only promoted the use of it a couple days ago.

When he searches in the app for our forum he can find it, but when clicking on the icon he receives "the remote server sent an unknown response."

I tried removing app from my iphone, resinstalling and logging back into forums, i had no issues.

Any advise?
   
Reply With Quote
  (#2) Old
Braindg
Junior Member
 
Default 06-11-2012, 04:47 AM

Bump?

I have a few unhappy people, they paid for app and can't use it, please advise.
   
Reply With Quote
  (#3) Old
ClemsonJeeper
Forum Sprinter
 
ClemsonJeeper's Avatar
 
Default 06-12-2012, 12:58 PM

I will need to know more information, such as what forum you are talking about?


Rob J
Forum Runner Developer

http://www.forumrunner.net
   
Reply With Quote
  (#4) Old
Braindg
Junior Member
 
Default 06-13-2012, 01:53 PM

Please to check post #1, states in there I am on vbulletin 4.2....
   
Reply With Quote
  (#5) Old
ClemsonJeeper
Forum Sprinter
 
ClemsonJeeper's Avatar
 
Default 06-14-2012, 11:27 AM

No, I need the actual Forum name or URL, so I can see if I can see anything obviously wrong with the install.


Rob J
Forum Runner Developer

http://www.forumrunner.net
   
Reply With Quote
  (#6) Old
Braindg
Junior Member
 
Default 06-14-2012, 11:36 AM

Www.clubvr4.com
   
Reply With Quote
  (#7) Old
Braindg
Junior Member
 
Default 06-16-2012, 02:22 AM

Bump, members on android who have paid for your app still unable to use it.
   
Reply With Quote
  (#8) Old
Braindg
Junior Member
 
Default 06-19-2012, 01:43 AM

12 days have passed, no help.

I am going to remove this from my forums, tell everyone to request a refund and I'll put a complaint into vbulletin regarding the poor customer service forum runner provides!
   
Reply With Quote
  (#9) Old
AlfaRomeoPortal
Junior Member
 
Default 06-20-2012, 01:31 PM

Same Problem here!
Domain: www.alfa-romeo-portal
IOS App is running good.
Andorid App doesn't work and always crashes when trying to enter forum.
   
Reply With Quote
  (#10) Old
ClemsonJeeper
Forum Sprinter
 
ClemsonJeeper's Avatar
 
Default 06-25-2012, 10:03 AM

Quote:
Originally Posted by AlfaRomeoPortal View Post
Same Problem here!
Domain: www.alfa-romeo-portal
IOS App is running good.
Andorid App doesn't work and always crashes when trying to enter forum.
I just used the most recent Android app and it seems to work just fine for this forum? Are you doing anything specific to crash it?


Rob J
Forum Runner Developer

http://www.forumrunner.net
   
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2013, vBulletin Solutions, Inc.
vBulletin Skin developed by: vBStyles.com