iPhone/iPod Touch App Version 1.6 app doesn't work correctly if opened in landscape mode on iPad

[Morac]

There's is a big bug in the new 1.6 version of the iOS app on the iPad where if the app is first run while the iPad is in landscape mode, the app thinks the iPad is in portrait mode and the UI is messed up and buttons don't work. Switching to portrait mode is still messed up since the the app thinks the iPad is in landscape.

The only way the app works correctly is if the iPad is in portrait mode when the app is first run.

Work around:
1. Press home button
2. Double tap home and press and hold on Forum Runner app until it wiggles and then tap X (I.e. kill app)
3. Hold iPad in portrait mode (short end of iPad on top and bottom)
4. Run app again.

This needs to be fixed ASAP as it makes the app unusable unless the user knows the workaround.

See http://www.forumrunner.net/forum/sho...=7190#post7190 for screen shots.

[jodyw]

I am having similar problems but not quite the same. With the ipad in landscape and held with the home button on the right side and the app is started the right quarter side of the screen will not work with touch controls. You cannot scroll nor do the buttons in that area work. Flip to portrait mode and they work. Switch back to landscape mode with home button on the left side and the left quarter side does now will not work. Switch back to portrait and works anywhere on the screen.

I did not have problems with the screen ui being messed up.

Tried what Morac did, closed and quit app, reopened with ipad in portrait mode and then app works fine in all orientations.

Did not have them problem with the previous version. Believe it was introduced in 1.6

3rd gen iPad, 32GB, ios 6.01, forumrunner 1.6

Thanks
Jody

[Zachery]

Thanks for the report, we've got it logged internally and we're working on resolving it.

[creativepart]

I'm getting complaints about this as well on my forum that has the 1.6 app update available.

[creativepart]

You know the only way we knew there was a new version of the app was when we started getting bug reports from our users.

That's pretty lame.

[wesintl]

good lord, can you get a fix out for this already

[DeltaHF]

My users have also started reporting serious problems with the iPad version...

[xrist04]

Please fix this. This bug is driving us crazy!

[alexm]

Yes, would appreciate an update on this one... it's a biggy.

Literally 2 days after I announced we were Forum Runner enabled this happens

[Zachery]

Right now we're going into the thanksgiving holiday, even if we had a fix today (we do not at the moment that I am aware of) it could take up to 2 weeks from the time it gets submitted to get to you guys, due to the apple policies and what not.